3,136 total
- no chat, only email
- support answers only on the first question and ignores other questions in email (checked a few times)
- I have asked to decline the order and transfer money back, because now I see unexpected delays in sending. But my request was left without comments/explanations (company haven't sent the order yet, so it's possible to decline)
Date of experience: 02 May 2024
Reply from Wonda Mobile
Hi,
Your order has been shipped.
No unexpected delays...
Thanks
I ordered Samsung Galaxy S24(SD version) from Wonda Mobile.It took them only one week to deliver it to Croatia.Great comunication service and staff that will answer all your questions very fast and true.
Date of experience: 24 April 2024
Fast and absolute flawless. Bought my newest phone here and was absolutely satisfied with everything. Really good price and really fast shipping. I will for sure consider Wondamobile again for buying my next smartphone.
Date of experience: 04 March 2024
Great experience, 5 days from order to have a new phone in my hand !!! Will order from them again
Phone as described, very very recommended !
Date of experience: 28 March 2024
absolutely delighted with these guys. they answer any product query promptly and delivery is also spot on. amazing.
Date of experience: 05 April 2024
Great experience and Wonda Mobile sent updates to keep me in the loop on when my phone would arrive. Will order from them again.
Date of experience: 05 April 2024
I got an expensive phone and it was delivered much quicker than promised. The customer service was also very quick to respond and rectify my address issue.
Date of experience: 30 March 2024
I bought a vivo x100 pro global version, everything worked well, fast shipping, perfect communications and good price, well done wonda mobile
Date of experience: 29 March 2024
That's 5 working days from ordering to delivery. An absolute amazing service.
It is the third device I am ordering from Wonda.
Awesome selection of devices.
Date of experience: 15 April 2024
Original product genuine company and very understanding bought 2 xiaomi 14 pro from them black and green in UK each around 1299 got from them less then half price same product evern better specs yes Chinese version but who cares when language can be changed and price is less then half from your own region and plus 5 days max shipping. Brilliant.
Date of experience: 14 March 2024
I was going to buy a Nubia Z60 Ultra from the official UK store, but they kept me hanging on for 2 weeks for the silver 12gb version to be in stock, only to tell me that it wasn't offered in the UK as 12gb, only 16gb, and they couldn't update their website to say this 😂🤦🏼♂️
I was wary about using Wonda Mobile, and shouldn't have been, it's been a brilliant experience. Clear website, price exactly as described. I chose "express" (£20) when I ordered Saturday evening. It just arrived Wednesday morning! Very carefully packaged, and has Google play fully installed. 30% cheaper than the official store, and no import duties or VAT charged. Highly recommended.
Date of experience: 10 April 2024
Ordered on Saturday and arrived on Wednesday. Costumer service reply quickly even at 1am Hong Kong time(lol). Package is triple layered bubble wrap. Overall really good initial experience for me
Date of experience: 10 April 2024
Highly recommend, quick shipping from HK to Canada in 6 days
Date of experience: 28 April 2024
Absolutely awesome company.
Ordered from HK to UK, expedited delivery for £20 had the package with me in 3 days which is unbelievable & an excellent saving.
I was a bit weary of bank transfer to save the extra 3% or so, but gave it a shot and worked out great.
Will not hesitate to order again. Keep up the good work Wonda!
Date of experience: 11 April 2024
I purchased a Vivo x100 Pro and received it earlier than expected. Great phone, great price and great service! Well done Wonda!
Date of experience: 16 March 2024
Fast and reliable service Great value.
Will definitely buy from them again in the future
Date of experience: 24 April 2024
Unbelievable!!! Excellent service excellent communication excellent company the best
I've told all my friends and family about wonda mobile they are the best
My 4th time ordering with these guys
This time ordered Xiaomi 14 pro for my wife 512gig in green they didn't have in green so they upgraded my order to 1tb storage in green unbelievable without no charge believe that, so please order from here it's the best
Date of experience: 02 April 2024
Excellent store and great prices to purchase their phones not available in North America. Staff was always responsive to my questions and super fast delivery. Highly recommended.
Date of experience: 05 April 2024
I waited 2 months after purchasing a phone from another company (which I won't name here) that I ended up not receiving after all (I requested a full refund from PayPal).
Then, in literally 4 days, I bought and received the same phone from Wonda.
Everything was finally smooth and rewarding.
Thank you guys!
Date of experience: 27 March 2024
Ordered a Xiaomi 14 Ultra phone and photography kit from them. Order shipped from China to Denmark and the price they quoted on the website was the price I paid. No custom, added taxes etc. Very nice.
Phone was shipped with normal delivery, 8-10 days but was in Denmark in 2 days! FedEx screwed up so I had to pick it up from there, but that's not Wondamobile's fault.
The phone was unfortunately faulty. The lens of the camera would suffer from lens fogging a lot of the time. I took a video, sent it to Wondamobile and they told me to return it. They made a return label with DHL for me and I returned it. Of course DHL screwed up too, but after 5 days or so, Wondamobile received the phone and promptly refunded the price.
Their user service was very prompt and kind. I have nothing but good things to say about Wondamobile. Will definitely be using them again!
Date of experience: 23 March 2024
