MandM Reviews

79,394  Excellent
TrustScore 4.5 out of 5

4.5

In the Clothing Shop category

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Reviews4.5

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Rated 5 out of 5 stars

Great service great value

Always a great service from M and M direct. The order was processed swiftly and even with regular delivery arrived in timely fashion. I do wish you'd offer Royal Mail for delivery as Evri didn't even knock, the parcel was left on doorstep. That aside all items well packaged, great value and good fit size wise. Have used you for years and will continue to do so.

Date of experience: 09 May 2024


Rated 5 out of 5 stars

One of the best companies I've dealt with

I've bought many things from M&M especially Sketchers trainers, shoes & coats. They have never let me down. Fabulous prices, fast delivery & good quality products. Absolutely have no hesitation in recommending them

Date of experience: 01 April 2024


Rated 4 out of 5 stars

I've used mandm for years

I've used mandm for years, mainly for the kids sports gear. Great for bargains. The only reason I never give mandm 5 stars is their continued insistence to use Evri (formally Hermes) as their delivery partner, they are shambolic.

Date of experience: 14 May 2024


Rated 5 out of 5 stars

Everything you get off M&M I find is…

Everything you get off M&M I find is quick cheep and cheerful been using it since a teenager in the late 1990s and will continue to do so.
My puma bag was cheeper and so much better than the adidas one I had before for only 8 months and cost nearly £70 (although not off this site) but another well known one.

Date of experience: 08 May 2024


Rated 5 out of 5 stars

Great experience

First time shopping with MandM, Vast selection of products and at Great prices. Easy website to navigate making shopping easy and not stressful. Quick delivery of order I will return for more items when needed. Highly Recommended Seller,Products and Services.

Date of experience: 06 May 2024


Rated 5 out of 5 stars

Quality company

M & M sell the best quality branded clothes at the best prices. I paid for the free delivery option and it's not expensive, considering what you get. I ordered Thursday evening and my package was here Friday afternoon! Doesn't get better than that and the clothes are great and always fit true to size.

Date of experience: 10 May 2024


Rated 5 out of 5 stars

Goods received as advertised

Goods received as advertised, paid for fast delivery and was delivered within the time slot, I love mandm due to the large choice and cheap prices

Date of experience: 01 May 2024


Rated 5 out of 5 stars

Everything went great,it was so easy to…

Everything went great,it was so easy to buy from and delivery was the very next day,grandson was delighted with his tracksuit and matching t-shirt,my only gripe is the delivery charge was a bit excessive at £7.99. I'd definitely buy from m&m direct again though.

Date of experience: 04 May 2024


Rated 5 out of 5 stars

Great Deals for Great Prices

Easy to order and great prices and good quality and also delivered in tip top condition as I'm disabled I really like MandM for my online clothes shopping for my daughter and myself.

Date of experience: 14 May 2024


Rated 2 out of 5 stars

Right trainers, wrong colour.13/5/2024

The trainers were delivered speedily, unfortunately a different colour to the items advertised. I had paid for a delivery charge, you then wanted me to pay for the return of the item, I didn’t think that was fair? It took a while but in the end I received a fre return.

Date of experience: 14 May 2024


Rated 2 out of 5 stars

The returns process is a complete joke

The returns process is a complete joke. I paid for a returns label only to discover the nearest drop off point was a 45 minute return journey from me. In the end they had to return me the fee I paid for the label and I posted it at my local post office. Why they dont offer this is puzzling and frustrating.

Date of experience: 10 May 2024

Reply from MandM

I apologise for the inconvenience caused by the long distance you had to travel to return your items.
I have sent you an email now containing your nearest EVRi ParcelShops to return your items to us with ease.


Rated 5 out of 5 stars

Great Shopping Experience!

Wide range of top branded goods at brilliant prices! I have just received my order, 2 days sooner than expected, and the shoes fit and look great!

Date of experience: 14 May 2024


Rated 1 out of 5 stars

I ordered something for the next day…

I ordered something for the next day and it still did not come the next day it more like a standard delivery also I have never got my money back for the days my parcel does not come for the next day delivery .They was good now they fell off they used to use DPD now there using that terrible Hermes company that fails to deliver on time. MandMDirect lose to be good now it's gone down hill. There phone number for customer service does not work that tells you alot about it

Date of experience: 12 May 2024

Reply from MandM

Hi
I am sorry for the inconvenience caused by this.
Our express delivery time is a 48 hour window.
If your order does not arrive within this time frame, please do contact us via the Contact Us section in our help centre and we will be happy to look into this further.
Many thanks for the review.