Top service !!
Date of experience: 19 May 2024
Company activitySee all
Reviews4.1
59,303 total
Sort:
Very generous solution for out of stock item
A few days after making an online payment, it turned out that the product was no longer available. iBood then made a more than generous financial offer, which allowed me to order from another supplier. I have never experienced such extensive customer friendliness. This is an online company with real and honest people. I hope your business continues in this way and may exist for a long time.
Date of experience: 01 February 2024
Super mooi en cool smartwatch
Super mooi en cool smartwatch. had nog wat vragen over de inhoud van het pakketje,was wat verwarrend .Dus even gebeld,en super goed te woord gestaan
Date of experience: 31 March 2024
I ordered an Belkin Iphone charging…
I ordered an Belkin Iphone charging cable for 7€. The original price they stated was way higher than the normal online price (70€ vs 20€), but 7€ including delivery was extremely cheap. They delivered very fast via DHL. So overall, extremely fast delivery and a extremely low price, I don’t see any way to give less than five stars.
Date of experience: 24 January 2023
RECOMMENDED!
I have now placed several orders from them, impeccable prices, impeccable packaging and shipping. I had to give a jacket back and everything worked fine. RECOMMENDED!!
Date of experience: 17 February 2024
Trustworthy
I ordered a blender that was significantly cheaper here than on other sites. I was a bit skeptical as I had just been scammed (on another site) but everything worked out very well and I had my order in a few days. So I can only recommend it.
Date of experience: 25 October 2023
Bad packaging of goods
Yes, you can score a good deal here, but at the cost of the shipping quality. Do not buy anything that can be broken in transit because they pack things in flimsy boxes completely unsecured rolling around inside and send it with DHL (who also don't care if your package comes in one piece).
Date of experience: 31 December 2022
Reply from iBOOD.com
Dear Anna,
Thanks for your message and thank you for your feedback.
We will certainly take a note and discuss this with our Logistic department.
Best regards,
iBOOD Webcare Team
Quick delivery
Ordered on Friday, received on Monday morning and the package is intact.
The microphone seems to be of a fairly good quality. I need to do further testing but for a simple conference call it worked very well.
Date of experience: 29 January 2023
So far 2 orders with iBood with…
So far 2 orders with iBood with discounts well over 50% and they both arrived in good order as expected and bnew. I will continue to look out for further deals with them in the future.
Date of experience: 07 July 2023
Good service
Good service. Delay in shipping, but they contacted me in time about it en ensured that they will resolve the issue. Eventually received the product a couple of days later.
Date of experience: 04 July 2023
Not the best price
Slogan: The Best Online Offers!
Reality: Found the same product cheaper on Amazon right after purchasing from here. Contacted them via WhatsApp, and their response was 'These things happen.' Definitely not the cheapest and my trust is gone
Date of experience: 05 February 2024
Reply from iBOOD.com
Dear Kenan,
We try to offer the best price, but sometimes other companies adjust their price (temporarily) to show the better price. Unfortunately we can not compensate for adjusted prices elsewhere when this happens after our offered deal.
As with all online purchases it is recommended to compare prices before making a purchase.
We regret to hear that this situation has effected your trust in our company.
Best regards,
iBOOD Webcare Team
I’ve received used item
The jacket I’ve ordered was with the mess in the pocket (a receipt from AH), so I got used clothes
UPD: I was contacted by email and suggested a couple options of resolving the issue. Thanks!
Date of experience: 24 January 2023
Reply from iBOOD.com
Dear Katya,
Our sincere apologies that you received a jacket that has been used already. We will contact you by email to solve this matter for you.
Best regards,
iBOOD Webcare Team
De douchegel was uitgelopen in de doos…
De douchegel was uitgelopen in de doos waardoor 1 fles douchegel leeg was en alles volhing, massagegun included. Heel teleurstellend. Heb fotos als bewijs
Date of experience: 22 March 2024
Reply from iBOOD.com
Beste Kaat,
Onze oprechte excuses dat jouw bestelling op deze manier bij je aangekomen is. We zullen per email contact met je opnemen om te zorgen voor een oplossing.
Met vriendelijke groeten,
iBOOD Webcare Team
Originele Apple 20 Watt USB-C lader
Originele Apple 20 Watt USB-C lader. Prima ervaringen mee en een reserve is handig!
Date of experience: 10 January 2024
iBOOD uses the worst parcel delivery…
iBOOD uses the worst parcel delivery company, once again I receive a message that the parcel has been delivered, but I don't have the parcel, I stay at home all day and wait. Well done iBOOD and DHL, you deserve each other
Date of experience: 06 February 2024
Reply from iBOOD.com
Dear Seweryn,
We are very sorry that there is unclarity about the delivery of the parcel. After your contact with our customer service, we have started an investigation at DHL. We will keep you posted via email.
Best regards,
iBOOD Webcare Team
Unfortunately yet another failed delivery.
Unfortunately yet another failed delivery. I ordered 2 sets of glasses, but the package wasn't properly marked. No "fragile" or "glass" sticker, even though the delivery is expensive. Therefore the delivery guy just threw the package above the fence and shattered everything inside. For the outcome I equally blame both the delivery company (which last time stole items from my package) and IBOOD for not properly mark the precious cargo.
Date of experience: 08 January 2023
Reply from iBOOD.com
Dear Piotr,
We are sorry to hear about your unlucky experience. We are constantly improving our services but unfortunately not everything is under our control. We would strongly recommend you make a claim in your local DPD division about their service in your hometown. We do hope this situation will not repeat. Thank you for your purchase. We do hope you will be able to enjoy it.
Best regards,
iBOOD Webcare team
Correcte levering nu nog even afwachten…
Correcte levering nu nog even afwachten of ik hem in hè weekend kan opzetten
Date of experience: 05 December 2023
3rd product from iBood
This is the third product I've bought from iBood - Quick delivery, good price, no problems at all. The only thing I would add is free delivery! (or cheaper at least!)
Date of experience: 28 May 2023
Great experience!
Happy with the price, user experience online and delivery. All good and product seems perfect!
Date of experience: 05 December 2023
I was very pleased with everything.
I was very pleased with the communication, the time of delivery, the package, and the product I had ordered.
Date of experience: 01 February 2024